Gift cards have long been known as one of the most popular gift items to give. But, what happens when the retailer files for bankruptcy? What are your rights? Here to help is client Shelley Hunter, the “Gift Card Girlfriend” and GiftCards.com spokesperson, quoted in this Wall Street Journal story. Here’s an excerpt:
Consumer-rights advocates say struggling retailers don’t do a good enough job notifying customers of what will happen to gift cards.
“I don’t see big glaring announcements that say: Use your gift card now,” said Shelley Hunter, a spokeswoman for GiftCards.com. Earlier this year, Ms. Hunter started an online “Gift Card Watchlist” to update shoppers on deadlines for using gift cards at closing store chains and how to file a bankruptcy claim.
To read the full story, click here.